Your first call for any aspect of computer help on the Isle of Wight.
Edited June 2020
I shall be carrying out work remotely wherever possible until things are more settled, only coming to you if strictly necessary.
I can pick up your equipment for repair in my workshop if this is the best option.
I carry type IIR 4-ply surgical masks, FFP2 masks, gloves, 100% isopropyl alcohol spray and a face shield to protect you if you are in a vunerable group and there is no other alternative to a visit.
If remote control is practical, I will ask you to run a small application on your computer, which is easily downloaded from the link at the top of this page.
Clearly this only works if you have a functioning Internet connection. If you cannot access the Internet there's
quite a good chance I'll be able to help you get it up and running over the phone.
It's very worthwhile restarting both your router and computer before calling as
that may solve the problem - even if your phone, tablet or other devices are working normally.
Please see this note
for advice on avoiding remote technical support scams.
Many problems can be solved on-site - I come to you, anywhere on the Isle of Wight. No call out charge for travelling.
I aim to complete repairs to your faulty computer, Apple Mac, laptop, printer, phone line,
broadband and network on the first visit. Many common spare parts carried on the van.
Laptop, tablet and notebook repair - broken or faulty LCD/LED screen, snapped or loose hinges, faulty or broken power supply
socket connector or USB port - I can fix these and many other laptop problems.
One of the most common reasons for a call these days is a lost, corrupt or forgotten password, username or email address.
I get several calls a week for this, so am quite adept at getting them back!
Virus, Malware, Spyware, Scams:
Prevention and cure - keep your private information to yourself.
Wondering why your PC or Mac has been on a go slow lately, or where all those
annoying popups or that message 'from the police' come from? Advice on avoiding virus infection and scams.
Connect your new computer, laptop, tablet or phone to your broadband wifi network and set up an email application.
Share your Internet connection, files and printers between all of your computers and devices.
Wifi or cable. Extend the coverage of your broadband router. Save valuable time, frustration and money.
Low cost websites, domain names, hosting and email accounts. Broadband problems resolved - slow internet speed, intermittent connection faults,
cable and socket repairs, fix problems with your service provider and more.
Noisy or dead phone line? Phone faulty or broadband not working? Need a telephone extension? I can repair most internal telephone
faults, usually for a fraction of what your provider will charge - their responsibility for a free fix ends at your master socket.
Speed up your computer by adding memory if yours is low, or install another hard disk drive or solid state SSD for extra storage. Full drives can be copied
on to a larger or faster unit for a painless upgrade - you won't know the difference, apart from having more storage space, and perhaps even a faster computer!
Is your wireless network broadcasting your data to the rest of the Isle of Wight? I
can help by securing your PC system and password protecting your wireless router or access point. I can help with security on wired networks too.
Fast recovery from lost data or crashes wherever possible. I can also help you to backup your computer!
General PC help and training, simplify your record keeping,
speed up repetitive tasks
, software and ebay lessons....
- Home and business
- Anywhere on the IoW
- Professional and discreet service
- 30+ years in-depth computer experience
- Approved by Isle of Wight Trading Standards